Satisfaction Guaranteed: How Drillbrush Backs Its Products and Assists Their Customers

In an age of fly-by-night digital sellers, AI generated product images, and cheap goods made cheaply; it can be hard to guarantee what you’re buying online is up to the standards that you expect.

Is the company you’re buying from legit? Can they assist you if things go wrong? Are they committed to making sure you as a customer are happy?

At Drillbrush, we strive to hit all of these goals. We make the effort to supply high quality drill-powered brushes, offer helpful in-house customer support, and guarantee all of our products.

So today, we’ll go over what makes Drillbrush a trusted company, how Drillbrush supports its customers both new and old, and what we mean when we say “satisfaction guaranteed.”

20 Years of Diligent Service

Drillbrush has a long history, dating back to the first shipment in 2007.

Drillbrush was invented in 2005 by car wash owner Anthony LaPolla, and after forming the company in 2007, the Drillbrush team has continually supplied retailers, homeowners, commercial cleaners, and DIYers with a way to clean surfaces faster, easier, and more productively!

In all those years, Drillbrush has stood out from the pack as the originator and leader in drill-powered scrubbing, with millions of brushes sold and thousands of positive reviews!

Drillbrush has a long legacy of providing quality products to the arsenal of the cleaning industry and everyday consumers. Up against the copycats, pretenders, and cheaply made alternatives; Drillbrush stands out as the best option for drill-powered scrubbing.

This makes Drillbrush more than just a brush retailer; we’re a trusted brand with a positive track record.

Drillbrush Products are Guaranteed with a 90-day Return Policy

Not what you're looking for? Drillbrush has a 90 day return policy!

At Drillbrush, we’re confident about how well our brushes stack-up to troublesome messes all around the home or jobsite.

How confident? Drillbrush backs its products whole-heartedly, and we offer a 90-day return policy on all brushes sold. That’s three whole months of scrubbing to make sure your brushes are blasting through messes to your liking!

Drillbrush is committed to quality, and our brushes are the most durable drill-powered scrubbers on the market, but the rare manufacturing defect can occur. When they do, our team is available to offer a replacement or a refund if needed.

Yes, we want to sell brushes, but we also want our customers to be happy with their purchase. 

Informed US-Based Customer Support

Trouble with your Drillbrush products? In additiona to in-house customer support, we also have a series of helpful tutorial videos on a variety of subjects.

Customer support is usually a pain. Some companies outsource their customer support to teams that know little about the product. Others rely on AI chatbots that guess how to solve your problems. Some smaller companies in the brush space don’t offer support at all, so good luck if you have a problem.

Drillbrush is different in that we’re not just a company that sells drill-powered brushes; we’re the company that invented them! 20 years after Drillbrush’s inception, inventor and owner Anthony LaPolla is still a key figure in the company and regularly talks to customers about anything Drillbrush.

Between our knowledgeable owner and a long tenured staff that handles questions submitted through email and social media, we can help with any issue or concern you may have, from questions about what brush to use, to troubleshooting on our products, We even offer publicly available information on our website and Youtube channel if you need a visual tutorial.

A Brush Company You Can Count On

If you like the idea of cleaning faster and easier with the power of a cordless drill, you can be confident in trying Drillbrush Power Scrubber.

Between a long history of creating quality brushes, a 90-day return policy, helpful, in-company customer support, and countless resources and tutorials to learn from; Drillbrush is a safe bet if you want to dip your toes into the world of drill-powered scrubbing!

So if you want to test our satisfaction guaranteed, check out our line of products and find the right Drillbrush kit for your needs.